B2B Vs B2C
👉Marketing encompasses a wide range of activities, the ultimate goal of which is sales. B2B and B2C are two business marketing models in which sales are the end result; however, the two business models are not the same. As the name implies, B2B is an acronym for Business to Business. It is a type of commercial transaction in which the purchasing and selling of merchandise is performed between two business houses, such as one entity supplying material to another for production and another entity providing services to another.
Business to Consumer (B2C) is another model in which the company sells its goods and services to the final consumer. B2C businesses are those whose products and services are consumed directly by the end user. There are numerous distinctions between B2B and B2C, as detailed in the following article.
🠆ELEMENTS:B2B vs B2C
- Define
- Major Distinctions
- Outcome
- Contrast Chart
⇒Define Of B2B
👉A Business to Business transaction is one that occurs between two businesses, such as a supplier and a manufacturer, a manufacturer and a wholesaler, or a wholesaler and a retailer.
The volume of transactions makes decision-making more challenging. Because the size of the target market is limited, businesses in the B2B sector are focused on developing solid personal relationships with the other parties to the transaction. Their main goal is to convert prospects into customers.
As an example of B2B marketing, consider the shoe industry. How do they find us and get to the showroom? To make footwear, leather must pass through a number of stages. The process of creating a shoe begins with the merchants purchasing the raw materials from the suppliers, followed by cutting and machining, the creation of the shoe, and lastly finishing. After that, they are distributed to the showrooms where we can purchase them after being packaged in boxes. In this illustration, several transactions take place in order to make a single pair of shoes. B2B begins with the procurement of the raw material and continues until it is delivered to the showroom.
➤ Meaning of B2C
👉B2C refers to a transaction between an enterprise and a customer. This could apply to any sales procedure where products are sold and services are provided directly to the customer by the business.
B2C transactions just only one step and involve a small number of parties, making decision-making relatively simple. Millions of consumers make up the target market, thus the main objective is to convert shoppers into customers. Nowadays, consumers can buy items online as well. This is a form of business-to-consumer commerce where a consumer can choose a product online, order it, and the business will deliver it to the consumer's home.
For example, Purchasing clothes from a mall, having pizza in Domino’s, pay for internet connection, taking beauty treatment from a parlour, etc.
➤Major Distinctions Between B2B &B2C
The following details illustrate how B2B and B2C differ from one another:
- Business is transacted between businesses in a B2B business model. Another business strategy is B2C, in which a company sells products directly to the customer.
- Unlike B2C, where the customer is a consumer, B2B has business entities as its customers.
- While B2C is primarily concerned with the customer, B2B is more concerned with the relationship with the business organisations.
- Compared to B2C, the purchasing and selling cycle is much longer in B2B.
- Unlike B2C, where the relationship between the buyer and seller lasts just briefly, B2B commercial partnerships last for a long time.
- While B2B decision-making is completely thought out and analytical, B2C decision-making is emotive.
- B2B sales of items are substantial. On the other side, tiny amounts of goods are sold in B2C.
- The basis for building brand value is interpersonal relationships and trust between commercial organisations. Unlike B2C, where brand value is created through advertising and marketing.
➤Conclude
👉When the two business models are combined, the entire business process is covered. B2B is mostly for businesses that add value to the items they offer to other companies. When we discuss business-to-consumer (B2C), we are referring to companies who sell their goods directly to customers who won't resale them.
➤Contrast Chart
BASIS FOR COMPARISON | B2B | B2C |
---|---|---|
Meaning | The selling of goods and services between two business entities is known as Business to Business or B2B. | The transaction in which business sells the goods and services to the consumer is called Business to Consumer or B2C. |
Customer | Company | End user |
Focus on | Relationship | Product |
Quantity of merchandise | Large | Small |
Relationship | Supplier - Manufacturer Manufacturer - Wholesaler Wholesaler - Retailer | Retailer - Consumer |
Relationship horizon | Long term | Short term |
Buying and Selling cycle | Lengthy | Short |
Buying Decision | Planned and Logical, based on needs. | Emotional, based on want and desire. |
Creation of Brand Value | Trust and Mutual Relationship | Advertising and Promotion |
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